A card appearing in your wallet doesn’t mean it has already returned to your hands.

Renaiss @renaissxyz started Global Redemption Phase 1 on July 1. For now, it is open to users holding 25+ Renaiss SBT. The official plan is to fully and no-conditions open it on August 1. My view is: redemption in RWA is not an added feature; it is the delivery moment when ownership is fulfilled.
What happens first, in reality, is the transfer of rights. According to the official terms, the NFT is the main on-chain mechanism used to determine redemption eligibility. When users apply for release or for shipping the physical cards, they may need to burn the NFT, or complete other irreversible on-chain actions; once destroyed, it is usually not possible to reverse. In other words, when the user gets the physical card back, they may also need to permanently remove the corresponding on-chain credential at the same time. As for whether the NFT is burned during submission, processing, or shipment stages, publicly available information is still insufficient to confirm.
For rights to be convertible, the real-world costs also need to be transparent. After users submit their delivery information, the Redemption page will show fees and shipping costs in real time. The physical cards are then verified, processed, and prepared for shipment by the institution vault or the card store system. Shipping fees, taxes, and tariffs will vary by region and the number of cards. Even in Malaysia, only cards that meet specific conditions are covered for taxes by Renaiss—you can’t interpret it as all redemption costs being covered by the project.
Finally comes the delivery that most people care about. The official earlier estimates for Asia (7 to 10 days) and the US (10 to 14 days) are for early shipping; the actual timeline still depends on the platform’s process. Where insurance coverage applies, how to handle transport failures, and what rules apply when cards arrive damaged or when there are delivery disputes—all of this also needs clearer explanations.
So for an RWA product, I believe you should first ask when the on-chain credential will exit, whether the final cost can be seen clearly before making the decision, and who will handle issues after delivery. Proof of ownership on-chain, redemption fulfillment of ownership. For Renaiss, Phase 1 has already started this process. What truly affects user trust next is whether the burn timing, the boundaries of insurance, and the rules for abnormal deliveries can continue to be clearly explained.