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Anthropic faces class-action lawsuit, alleging that the Max series $100 subscription plan's actual value has been reduced.

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CryptoWorld News reports that consumer Karl Kahn filed a class-action lawsuit on June 15 in the Northern District of California federal court against AI startup Anthropic, accusing the company of misleading consumers, claiming that the actual usage limits of the premium subscription services Max 5x and Max 20x are far below the advertised standards. Anthropic's Claude Pro costs $17 to $20 per month, while Max 5x and Max 20x are priced at $100 and $200 respectively, with promotional call limits set at 5 times and 20 times that of the Pro plan. However, the complaint states that an email from Anthropic in July 2025 revealed that the actual weekly usage expectations are seriously inconsistent with the advertised multiples. Kahn upgraded to the Max 20x subscription in April, mainly for intensive programming, but frequently triggered weekly usage limits, forcing him to pause work or pay extra to purchase additional quotas. The lawsuit demands a refund of the high-tier subscription fees and compensation for affected users.
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ReorgSurvivor
· 3h ago
Spend $100 or $200 on this service—so why is the credit/limit still being overstated? This should be “refund plus triple compensation,” not just a simple reimbursement.
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LimeLeverageAlert
· 3h ago
AI companies are also starting to play word games; is 5x20x the limit or the expectation?
View OriginalReply0
DaoSidequester
· 3h ago
Users pay a high price for frequent use, but then their limits get slashed every week—doesn’t this just amount to a pressure tactic to force you into spending?
View OriginalReply0
RetroRadioSignal
· 3h ago
It’s the usual playbook for subscription-based products: they dangle big promises in their marketing, but the real experience is severely disappointing—down to the bone.
View OriginalReply0

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