Data provider malfunction! Revolut Bitcoin unexpectedly shows a "0.02 USD" ultra-low price

Author: Fenrir, Crypto City

Revolut users are shocked as the Bitcoin price suddenly drops to zero
British fintech company Revolut recently saw an abnormal incident in how cryptocurrency prices were displayed. Some users found that the Bitcoin quote on the platform briefly plunged to $0.02, triggering market panic and sparking heated discussion across social media. Since the price display was almost equivalent to “zero,” many users initially mistook it as a major crash in the Bitcoin market, and related screenshots quickly spread on social platforms such as X, Telegram, and Reddit.

Image source: X/@_btcd ｜ Bitcoin ($BTC) quote on Revolut once briefly plunged to $0.02

The incident did not affect the actual market price, nor did it cause any abnormal transactions on-chain. Revolut later issued a statement saying the problem stemmed from an incorrect quotation by a third-party data provider, not from a hack of the platform’s internal systems or any liquidity issue. The company said its technical team quickly fixed the problem, and all price information has now returned to normal.

Third-party data anomalies once again expose the risk of financial platforms’ reliance
Revolut explained that this abnormality was mainly caused by a temporary outage from an external market data provider, which led to incorrect prices being shown synchronously on the platform interface. Since Revolut itself is not a cryptocurrency exchange but integrates multiple liquidity and data service providers, any issue with external price sources may be reflected directly on the user side.
Although Revolut emphasized that no customer assets were affected and there were no erroneous trade records, the market remains concerned that if similar incidents occur on high-leverage trading platforms, it could further trigger liquidations, stop-losses, or automated trading mechanisms—leading to greater market volatility. In particular in recent years, more and more financial apps and banking services have begun integrating cryptocurrency features, and this “data source dependency risk” is gradually becoming a new market concern.
Some users also criticized that Revolut failed to provide sufficiently clear risk warnings and abnormality explanations in a timely manner, causing a surge of panic emotions across the community within a short period of time. Others questioned whether, if the platform continues to expand its cryptocurrency services, it will need to establish additional backup pricing mechanisms and abnormality verification processes in the future.

Fake-price incidents in crypto markets have been occurring frequently in recent years
In fact, similar price anomaly incidents are not uncommon in the crypto market in recent years. These include exchange API errors, oracle (Oracle) failures, abnormal trades in low-liquidity markets, and delays in third-party data synchronization—each of which has led some platforms to experience sudden surges or drops.
In 2024, some smaller trading platforms saw extreme deviations in Ethereum and Solana quotes due to insufficient liquidity. The DeFi industry is even more prone to large-scale liquidations and arbitrage attacks triggered by incorrect oracle pricing. For many fintech platforms, how to strike a balance between real-time performance and risk control has become an important technical challenge.
Market participants noted that traditional financial systems usually have multiple layers of price verification and circuit-breaker mechanisms, but the crypto market still heavily relies on real-time APIs and third-party data aggregation services. Once a node encounters an error, information may spread to a large number of platforms and trading tools within seconds.

Revolut continues to expand its crypto business; the market focuses on regulatory pressure
At the time of this incident, Revolut was continuously expanding its digital asset footprint. Over the past two years, Revolut has been rolling out cryptocurrency trading, stablecoin transfers, and Web3 wallet-related services in the European market, while also actively applying for more regulatory licenses in hopes of strengthening its positioning as a global financial platform.
However, as the European Union’s MiCA regulatory framework officially goes into effect, fintech platforms that provide cryptocurrency asset services will also face stricter requirements for risk management and information disclosure. The market believes that this Bitcoin quote anomaly incident could further increase regulatory authorities’ attention to the stability of crypto services offered by fintech companies.
For users, this incident also serves as a reminder that even if the cryptocurrency market enters mainstream financial platforms, the underlying infrastructure still carries many risks that are different from traditional finance. Especially in situations where price information, liquidity, and real-time trading systems are highly dependent on third-party services, any technical error may amplify market sentiment in a short period of time.