Why is it that the most common behavior in bureaucracy is not to speak clearly? Is it because of their communication skills? Often, that's not the case. Because once words are deliberately kept vague, the right to interpret always remains in the hands of those in power: if the task is completed, they can say "that's what I meant"; if it’s done incorrectly, they can always add conditions or modify standards, shifting responsibility back to the implementer. As a result, subordinates can only keep guessing, trial and error, and rework in the face of incomplete information, while communication costs and risk of outcomes are quietly shifted to the weaker party. The so-called "how can you not understand this," is often not a judgment of ability, but a form of arrogance that assumes others should automatically understand oneself. More covertly, once a person gains a bit of power, it’s easy to replicate this vague expression because information gaps naturally create a sense of control. Therefore, truly mature and respectful communication is never about making others guess what you want, but about being willing to speak clearly and allowing the other party to confidently confirm details repeatedly.

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