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a16z: Customer service hiring growth leads the overall employment market
AIMPACT News, May 9th (UTC+8), a16z released a weekly chart report, pointing out that the growth rate of customer service recruitment has surpassed the overall employment market. The report also analyzes the phenomenon of strong profit growth in the public market, with “other income” from mega-corporations (mainly Amazon and Google) being abnormally high, accounting for over one-third of net profit in the first quarter (historical levels only 5-10%), mainly derived from private market investments: Alphabet’s $37.7 billion comes from unrealized gains on private equity securities, and Amazon earned $15.6 billion from investments in Anthropic. KKR estimates that technology-related capital expenditures contributed 1.9% of GDP growth in the first quarter, with technology now accounting for 55% of all business investments in the U.S. Yardeni Research suggests that data should be viewed as the fourth factor of production after land, labor, and capital, with AI increasing data value and driving demand for computing power. (Source: InFoQ)