OpenAI Product Chief Turley: ChatGPT will evolve into an AI operating system, rivaling MacOS and Windows.

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Abstract generation in progress

OpenAI product head Nick Turley stated in an interview on 10/8 that the next step for ChatGPT is to evolve from a conversation tool into an "AI operating system." The platform currently has over 800 million weekly active users and will integrate applications, services, and personal data in the future, while also rebooting the third-party development ecosystem, making ChatGPT the core entry point for promoting AGI.

From experimentation and research to product commercialization

Turley recalled that when he joined OpenAI in 2022, the company's focus was still on research. His mission at that time was to "help commercialize OpenAI's technology," presenting research results in the form of products.

In just two years, he led the team to transform ChatGPT into a product with 800 million weekly active users globally. Turley stated that this is just the beginning, as OpenAI is shifting from "technology demonstration" to "platform construction," viewing the product as a practical tool to drive its mission.

To evolve ChatGPT into an AI operating system that rivals macOS and Windows.

Turley admitted that while the current ChatGPT is powerful, its operation mainly relies on text interaction, making the experience less intuitive. He proposed the next goal is to transform ChatGPT into an operating system like macOS or Windows, capable of directly launching various applications. He provided an example:

To write: Open the writing app in ChatGPT;

Want to order food or call a car: Use Uber or DoorDash through ChatGPT;

Want to take an online course: directly use education apps like Coursera.

Turley believes that this is not just about making AI more user-friendly, but redefining the entry point of human-machine interaction. In the future, ChatGPT will become the core platform that integrates diverse applications and services.

OpenAI restarts the third-party ecosystem, making ChatGPT a global transmission platform for AGI.

OpenAI launched the "GPT Store" and "Plugins" (Plugins) features in 2023, but the results were limited. Turley stated that this time they will not only provide plugins, but will directly integrate third-party apps into ChatGPT, with the following features:

Developers can directly reach 800 million weekly active users.

ChatGPT will become the transaction gateway between users and businesses, such as booking hotels with Expedia, hailing rides with Uber, and ordering food with DoorDash.

OpenAI can earn revenue sharing from the transactions of these applications.

He pointed out that this is equivalent to creating an "AI-native App ecosystem." For developers, there is no longer a need to build additional websites or App Stores; by simply entering ChatGPT, they can directly reach a large user base.

In the past, the outside world generally believed that OpenAI's purpose in developing ChatGPT was to make money to support research, but Turley stated that the commercial product itself is a way to achieve the mission, and ChatGPT is the vehicle for OpenAI to deliver general artificial intelligence (AGI) and ensure that AGI benefits all of humanity.

Establish a transparent privacy mechanism that allows users to control data permissions for third-party apps.

As many applications continue to enter ChatGPT, data privacy has also become a focal point. Turley stated that OpenAI will require all third-party apps to clearly disclose the types of data they need to access and must adhere to the principle of collecting only the minimum data necessary to perform their functions.

He revealed that in the future, OpenAI will allow users to set authorization methods in detail, such as "one-time only" or "permanent authorization," while the company is also researching the "Partitioned Memory" function, which allows users to separate health information from entertainment data and decide which data can be shared with which apps.

As for the ranking and recommendations of the apps, OpenAI adopts a cautious approach. Turley revealed that when there are multiple similar applications like DoorDash and Instacart, ChatGPT will rank them according to user habits or preferences, without affecting the user experience. Whether to open up paid exposure for businesses in the future is still under evaluation.

( Note: DoorDash is a food delivery and grocery platform, similar to Uber Eats. Instacart is an online shopping and grocery purchasing service. )

(OpenAI DevDay Lazy Package: ChatGPT Integration Proxy Connection, Achieving a Comprehensive AI Application Development platform)

This article by OpenAI product manager Turley: ChatGPT will evolve into an AI operating system, comparable to macOS and Windows, first appeared in Chain News ABMedia.

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