Gate has launched the "Gate Security Guardian" program—a new initiative designed to elevate account security—making it available for free to users who meet specific security criteria. This is more than just a security setting; it serves as an additional layer of protection for your account.
Perhaps the most notable feature is that, under certain conditions, users can file a compensation claim in the event of an unauthorized asset transfer. In other words, it doesn’t just alert you—it’s also designed to have your back in specific situations.
What exactly does it protect against?
There are three main scenarios, all of which could potentially happen to anyone:
First: Phishing and malware. This includes scenarios such as clicking on a fraudulent link, entering your credentials on a fake website, or having your account compromised via malicious software installed on your device.
Second: Device control and remote access. This occurs when a tool infiltrates your phone, allowing transactions to be carried out without your knowledge.
Third: SIM card theft or fraudulent SIM swapping. This happens if your phone is lost, or your SIM card is stolen or reissued in your name, granting unauthorized access to your account.
For an approved incident, you may file a compensation claim for up to $200,000 in a single instance. However, there are clear exclusions: transactions initiated by you personally, transfers authorized by you under the direction of a third party, erroneous transactions, and losses resulting from market fluctuations are not covered.
How do you qualify for this protection?
There are three primary requirements:
Your account security score must be at least 80 out of 100. You must have completed KYC Level 2 identity verification. Additionally, you are expected to have fulfilled the necessary security steps, and your account must be in good standing. If you meet these requirements, you can activate the feature for free via the Gate app—by navigating to Profile > Security Center > Gate Security Guardian—or through the web interface.
Why doesn’t it become active immediately? What is the significance of the 30-day period?
Protection does not begin the moment you enable the program; instead, a 30-day security-strengthening phase commences. Throughout these 30 days, your score must remain at or above 80 without interruption.
Once this period concludes, your account status shifts to "Protection Active," and you become eligible to submit a claim. If your score drops below 80 during this phase, the protection is suspended. If you manage to raise your score back to 80 within 48 hours, the process restarts from day one. If, after 48 hours, your score remains below 80, the program is terminated; should you choose to reapply, the 30-day process will begin anew.
This detail conveys an important message: security is not a simple "on/off" button—it is a habit.
How does the compensation process work in the event of an incident?
For a claim to be considered, the incident must have occurred while your account was in the "Protection Active" status, and your score must have remained above 80 for the 30 days leading up to the incident.
Following an incident, you are required to contact the security team via the "My Protection" section within 45 days. You must also provide documentation of a formal report filed with law enforcement, as well as records of the asset transfers in question.
Should you view this as insurance?
No. Gate explicitly states that this is not an insurance product. Each claim is evaluated according to the platform’s rules, and there is no guarantee of compensation for every submission.
Therefore, you should view this not as your primary line of defense, but rather as a supplementary layer of protection. A strong password, two-factor authentication, and device security remain your first line of defense. This shield serves as an additional safety net that kicks in once you have done your part.
This content is for informational purposes only and does not constitute investment or financial advice.
#GateGuardNowAvailableForFree
Perhaps the most notable feature is that, under certain conditions, users can file a compensation claim in the event of an unauthorized asset transfer. In other words, it doesn’t just alert you—it’s also designed to have your back in specific situations.
What exactly does it protect against?
There are three main scenarios, all of which could potentially happen to anyone:
First: Phishing and malware. This includes scenarios such as clicking on a fraudulent link, entering your credentials on a fake website, or having your account compromised via malicious software installed on your device.
Second: Device control and remote access. This occurs when a tool infiltrates your phone, allowing transactions to be carried out without your knowledge.
Third: SIM card theft or fraudulent SIM swapping. This happens if your phone is lost, or your SIM card is stolen or reissued in your name, granting unauthorized access to your account.
For an approved incident, you may file a compensation claim for up to $200,000 in a single instance. However, there are clear exclusions: transactions initiated by you personally, transfers authorized by you under the direction of a third party, erroneous transactions, and losses resulting from market fluctuations are not covered.
How do you qualify for this protection?
There are three primary requirements:
Your account security score must be at least 80 out of 100. You must have completed KYC Level 2 identity verification. Additionally, you are expected to have fulfilled the necessary security steps, and your account must be in good standing. If you meet these requirements, you can activate the feature for free via the Gate app—by navigating to Profile > Security Center > Gate Security Guardian—or through the web interface.
Why doesn’t it become active immediately? What is the significance of the 30-day period?
Protection does not begin the moment you enable the program; instead, a 30-day security-strengthening phase commences. Throughout these 30 days, your score must remain at or above 80 without interruption.
Once this period concludes, your account status shifts to "Protection Active," and you become eligible to submit a claim. If your score drops below 80 during this phase, the protection is suspended. If you manage to raise your score back to 80 within 48 hours, the process restarts from day one. If, after 48 hours, your score remains below 80, the program is terminated; should you choose to reapply, the 30-day process will begin anew.
This detail conveys an important message: security is not a simple "on/off" button—it is a habit.
How does the compensation process work in the event of an incident?
For a claim to be considered, the incident must have occurred while your account was in the "Protection Active" status, and your score must have remained above 80 for the 30 days leading up to the incident.
Following an incident, you are required to contact the security team via the "My Protection" section within 45 days. You must also provide documentation of a formal report filed with law enforcement, as well as records of the asset transfers in question.
Should you view this as insurance?
No. Gate explicitly states that this is not an insurance product. Each claim is evaluated according to the platform’s rules, and there is no guarantee of compensation for every submission.
Therefore, you should view this not as your primary line of defense, but rather as a supplementary layer of protection. A strong password, two-factor authentication, and device security remain your first line of defense. This shield serves as an additional safety net that kicks in once you have done your part.
This content is for informational purposes only and does not constitute investment or financial advice.
#GateGuardNowAvailableForFree













