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Claude Managed Agents launches cross-session memory; Rakuten reduced its first-time pass error by 97% after using it.

MeNews
ME News: On April 24 (UTC+8), according to Beating monitoring, Anthropic added built-in memory functionality for Claude Managed Agents (the cloud agent hosting platform that began public testing on April 8), opening it for public beta. Agents can learn and accumulate experience across sessions, eliminating the need for developers to build their own memory infrastructure. Memory is mounted as files on the agent's file system, and Claude uses bash and code execution capabilities to read and write directly, just like handling other files. Multiple agents can share the same memory storage with support for permission levels: for example, the organization-wide memory bank can be set to read-only, personal memory banks allow read-write, and concurrent operations by multiple agents on the same storage do not overwrite each other. Memory can be exported and managed via API, with all changes accompanied by audit logs that can be traced back to specific agents and sessions, supporting rollback and content deletion. The official announcement includes four customer cases. Rakuten's long-running agents learn across sessions to avoid repeated errors, achieving a 97% reduction in first-pass errors, 27% lower costs, and 34% lower latency. Wisedocs uses cross-session memory in its document validation pipeline to identify recurring document issues, improving verification speed by 30%. Netflix's agents retain insights and manual corrections discovered across multiple conversations across sessions, eliminating the need for manual updates to prompts and skills. Ando uses memory to capture collaboration habits of each organization, saving the work of building memory infrastructure. (Source: BlockBeats)
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