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A $10 billion AI data company, Mercor, faces at least seven class-action lawsuits, accused of monitoring computers and leaking facial data.
Mercor is headquartered in San Francisco, valued at $10 billion, with clients including OpenAI, Anthropic, and Meta. Its core business is hiring outsourced personnel to provide feedback data for AI training.
The leaked content includes video interviews of outsourced personnel, facial biometric data, and computer screenshots.
The class-action lawsuit filed Tuesday in Northern California accuses Mercor of collecting background check data from job applicants and sharing it with partners, violating federal regulations.
The plaintiffs also accuse Mercor of monitoring outsourced workers' computers and sharing data with clients, using video interviews to train AI models, and training client models with materials that may belong to other companies.
Mercor denies the above allegations, stating that the company complies with all relevant regulations and has hired third-party forensic experts to investigate the breach.
One of the plaintiffs, former Goldman Sachs employee David Bevvino-Berv, claims that while working at Mercor, he saw financial models and prompts containing features such as institutional data terminal markings and real counterparty names, suspected to be proprietary information from other companies.
Another plaintiff, Thitipun Srinarmwong, said that project managers encouraged workers to use real data from their primary jobs, only requiring desensitization. When he wrote vaguely to protect confidential information, reviewers criticized the content as "too short and too vague."
Mercor requires outsourced personnel to install the screenshot software Insightful, which outsourced personnel claim can take screenshots every minute.
Bevvino-Berv stated that Insightful captured screenshots of about 240 applications, including his bank account and healthcare portal, and he was not informed in advance that the screenshot scope would exceed Mercor-related work.
Meta has suspended its cooperation with Mercor and launched an investigation.
Mercor employed 30k outsourced personnel in 2025.
(Source: BlockBeats)