Everyone predicted AI would take over repetitive admin work first. The data says something different.


Decision-making is now 28% of workplace AI activity. The number one use case isn't automation. It's judgment.
People are using AI to analyze options, weigh tradeoffs, and support conclusions they're responsible for and that shift matters beyond the labor market question.
Judgment-based workloads run continuously, require more context per session, and don't batch efficiently.
The infrastructure requirements for an AI that helps you make decisions all day look nothing like the infrastructure for one that drafts your emails.
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