Property Services: From the Edge to the Tide｜Building a New Model for Real Estate (17)

“Service” is the property service segment within the seven links of the real estate value chain (Finance, Investment, Construction, Management, Sales, Exit, Service). It is also the last link in the horizontal value chain. The objects of property service include various types of real estate, such as residential, commercial, office, warehousing, schools, hospitals, and so on.

Across the entire real estate value chain, property service is the segment that separated from the real estate industry “first,” and is therefore also the one that has expanded most rapidly in terms of real estate service categories (from residential properties to multi-category properties, and then to urban properties). Property service is the segment that best aligns with the era of stock assets, and is therefore also the one with the deepest transformation in real estate value-creation models. Property is the segment closest to customers and with the most service scenarios, and thus it is also the earliest—and will ultimately be the most thorough—segment for AI transformation in the industry.

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