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ATMs become a new channel for scams, with the elderly as the hardest-hit group. These numbers make people's hearts tighten.
The Internet Crime Complaint Center (IC3) under the FBI in the United States released data showing that in 2025, IC3 received over 13.4k complaints about the use of cryptocurrency self-service terminals, with losses exceeding $388 million. Compared to 2024, the number of complaints increased by 23%, and the amount lost increased by 58%. More than half of the complaints involved individuals over 50 years old, with losses exceeding $302 million. Cryptocurrency self-service terminals are devices or electronic terminals similar to ATMs, allowing users to exchange cash and cryptocurrencies. Criminals may lure victims into transferring funds via cryptocurrency self-service terminals. In typical complaints received by IC3 about cryptocurrency self-service terminals, criminals provide detailed instructions to individuals, including how to withdraw money from banks, how to find self-service terminals, and how to use them for deposits and remittances. IC3 warns that the related statistics refer to scam complaints involving the use of crypto ATMs, and the overall losses may not be solely caused by crypto ATMs.