Report: Over 40% of consumers use AI tools to compare insurance products

robot
Abstract generation in progress

Mars Finance News, on May 7th, Yuanbao in collaboration with Tsinghua University PBC School of Finance’s China Insurance and Pension Finance Research Center released the “2025 China Internet Insurance Consumer Insights Report.” The report shows that by 2025, 16% of consumers will use AI large models or related apps to learn about insurance information, a 60% year-over-year increase. Over 40% of consumers will use AI tools to compare insurance products to quickly review product coverage responsibilities, premium prices, claim conditions, and other information; more than half of consumers will consider AI-recommended products as a reference when purchasing insurance, but only 15% will truly base their core decision on AI recommendations.

View Original
This page may contain third-party content, which is provided for information purposes only (not representations/warranties) and should not be considered as an endorsement of its views by Gate, nor as financial or professional advice. See Disclaimer for details.
  • Reward
  • Comment
  • Repost
  • Share
Comment
Add a comment
Add a comment
No comments
  • Pin