What is being tactful in handling affairs

1. Don't speak harsh words.
2. Don't make threats.
3. Don't point out others' shortcomings or weaknesses publicly.
4. Speak less boastfully; others can see through it.
5. For awkward conversations, prefer not to talk.
6. Don't say things that embarrass others.
7. Talk more about topics that interest the other person, rather than only discussing what interests you.
8. Lie less; others can easily see through it, and then you'll have no place in their hearts.
9. If you're unsure whether you can say something, don't say it.
10. Before speaking, think about the consequences of your words, whether you can accept those consequences, and then decide whether to speak.
11. Learn some words that everyone likes to hear, words that feel very comfortable.
12. Don't say words that belittle others.
13. Use humor to resolve awkwardness; this requires someone who is good at speaking. Someone who isn't will make things more awkward.
14. Don't reveal others' scars.
15. When speaking, keep your tone gentle; a too-hard tone will make others feel you're too self-centered.
16. If you can't speak well, keep quiet; if you can't speak well, try to speak less.