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Illinois American Water Launches Pilot Program to Connect Eligible Customers with Water and Wastewater Bill Discounts – Company Announcement - FT.com

2026-04-23 21:19:50

Illinois American Water is launching a pilot program in partnership with Promise to help eligible customers access water and wastewater bill discounts. The program uses text message outreach to identify customers who may qualify for monthly discounts ranging from 10-80 percent and streamlines the application process through Dollar Energy Fund. This initiative aims to increase awareness and simplify enrollment for existing assistance programs.

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