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Waymo defends use of remote assistance workers in robotaxi operations
Waymo defends use of remote assistance workers in robotaxi operations
FILE PHOTO: Waymo driverless taxi in Hollywood · Reuters
Reuters
Wed, February 18, 2026 at 6:58 AM GMT+9 1 min read
WASHINGTON, Feb 17 (Reuters) - Alphabet self-driving unit Waymo on Tuesday defended its use of remote assistance personnel in the face of questions from Congress and said they have never been used to move robotaxis in on-road operations.
Waymo told Senator Ed Markey in a letter that it has not used remote driving or “tele-operations” to perform driving tasks. In rare circumstances, some U.S.-based personnel could prompt a stopped AV to move forward at 2 miles per hour for a short distance to exit the travel lane but that has not happened outside of training.
(Reporting by David Shepardson)
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