On April 2nd, Tencent apologized for login issues with WorkBuddy & CodeBuddy, stating that the problem was fixed and services restored at 11:45. Affected users will receive a compensation of 1,000 Credits, which must be claimed before April 30th.

K-LinePoet

2026-04-18 12:31:21

Abstract generation in progress

On April 2nd, Tencent issued an apology and compensation statement regarding login issues with WorkBuddy & CodeBuddy. Tencent stated that at 09:10 today (April 2nd), they detected login anomalies among some domestic users. The team intervened immediately and handled the issue urgently. The related problems were gradually fixed by 11:45, and the service has now fully restored stability. Tencent expressed deep apologies for this outage and will compensate all affected domestic users with 1,000 Credits. The credits will be issued within two business days. Please log in to the “Usage Management” page before 24:00 on April 30th to claim.

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Tencent's version of "Little Lobster" WorkBuddy apologizes for login issues: will compensate all affected domestic users with 1,000 Credits

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