NiCE is the Only Vendor Named a Gartner Customers’ Choice in Voice of the Customer for Contact Center as a Service Report

robot
Abstract generation in progress

NiCE has been recognized for the third time as the only vendor named a Customers’ Choice in the 2026 Gartner Peer Insights Voice of the Customer for Contact Center as a Service (CCaaS) report. This distinction is based on excellent customer feedback, with NiCE receiving an overall rating of 4.6 out of 5 from 82 reviews, and 86% of customers recommending the company. Jeff Comstock, President of CX Product & Technology at NiCE, highlighted the company’s commitment to innovation and reliable enterprise-grade AI as key to fostering customer confidence and significant results.

This page may contain third-party content, which is provided for information purposes only (not representations/warranties) and should not be considered as an endorsement of its views by Gate, nor as financial or professional advice. See Disclaimer for details.
  • Reward
  • Comment
  • Repost
  • Share
Comment
Add a comment
Add a comment
No comments
  • Pin