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JPMorgan Chase's 320k employees all received a trailer yesterday.
Dimon said AI will impact almost every function department—not just a few, not IT, but every single one.
Thinking carefully, Dimon is not someone who speaks casually. In 2017, he called Bitcoin a fraud; in 2022, he warned of an economic hurricane coming, and the hurricane indeed arrived.
Every time he speaks, it’s after the accounts are settled and decisions are made.
JPMorgan now has over 2,000 AI engineers, investing more than $4 billion annually.
These actions predate this statement by at least two years. The statement is not the starting point; it’s the endpoint—after internal plans are completed and execution has begun, it’s the public relations buildup.
Wall Street has never told you in advance what they plan to do.
In 2020, Goldman Sachs still called Bitcoin a fraud but quietly built positions. In 2023, JPMorgan said crypto is dead, and BlackRock applied for an ETF.
This time, Dimon speaking out proactively isn’t a warning; it’s an attempt to find an exit for what has already happened.
Every function department—compliance needs AI, risk management needs AI, analysis needs AI, customer service needs AI.
How many people in the 320k are working in these areas? Dimon didn’t answer this question, but he has already answered it.
JPMorgan Chase is a benchmark on Wall Street, and many institutions follow its lead. Today’s words from Dimon are not just about 320k employees; they represent the future of millions of white-collar workers in the global financial industry.
Whether AI will impact financial white-collar workers—there’s no doubt about the answer.
The only remaining question is how quickly white-collar jobs will be replaced.