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Apologizing to go along with Hui Tongxing for promoting “You Si Yi”: a comprehensive review and investigation has been initiated, and full refunds are available.
Sina Technology News, April 4, in the morning: In response to the matter in which CCTV criticized and conducted an anti-counterfeit investigation into the merchandise “You Siyi” promoted by Yuixingtong, the customer service of Yuixingtong replied to Sina Technology, saying, “Regarding the issues with the merchants and products related to You Siyi mentioned in recent CCTV reports, Yuixingtong attaches great importance, has immediately initiated a comprehensive review and verification, and is also closely following the investigation progress by the relevant authorities.”
The Yuixingtong side stated, “Considering the priority of protecting consumers’ rights and interests, before the official investigation results are issued, we may advance funds to cover the orders of consumers who have purchased You Siyi products in Yuixingtong’s live-streaming rooms, and provide full refunds, so that we can provide a safety net for your rights.”
“Going forward, we will, according to the final verification conclusions, promptly share all handling progress; at the same time, as always, continue to pay close attention to the quality of the relevant products, strictly review and retrospect the product selection and approval process, and strengthen risk-control safeguards.” The Yuixingtong side added, “We sincerely apologize for the concerns and inconveniences brought to everyone.” (Wen Meng)
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Responsible editor: Zhang Qiaosong