Total refunds exceed 300 million yuan. The State Administration for Market Regulation is cracking down on irregularities in residents' water, electricity, and gas charges.

2026-04-07 02:42:48

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The reporter learned today that from May 2025 to January 2026, the State Administration for Market Regulation, in response to the prominent pain points raised by the public—such as inaccurate metering of water, electricity, and gas, and non-standard charging—deployed a nationwide comprehensive rectification campaign targeting issues related to residential water, electricity, and gas metering and charging. The campaign used methods such as “inspecting without prior notice and randomly selecting sites” and “checking back,” among others. It conducted strict legal enforcement against violations and irregularities, such as failing to conduct the initial inspection before installing meters, improper price labeling, and not implementing government-set prices and government-guided prices. For water, electricity, and gas public utilities found to have engaged in illegal charging, the authorities, with a “zero tolerance” attitude, pushed forward remediation for refunds. They urged relevant enterprises to cumulatively refund approximately 301 million yuan, handled about 14,000 illegal cases in the water, electricity, and gas sector, and imposed fines and confiscations totaling approximately 235 million yuan.

Next, the State Administration for Market Regulation will include supervision and spot checks on metering and pricing in the residential water, electricity, and gas sector as a key focus of routine oversight. By organizing “check-back” activities for the rectification campaign, it will follow up and reassess the effectiveness of problem rectification, and strictly prevent illegal and irregular practices from rebounding. At the same time, it will further improve the institutional framework, optimize regulatory measures, strengthen policy publicity, and guide enterprise compliance. It will continue to standardize the order of development in the water, electricity, and gas industry.

（Source: CCTV News Client）

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