Amazon rumors trigger panic in the software sector; "AI disrupting logic" heats up again

MaticHoleFiller · 2026-04-02T12:09:02+00:00

The U.S. software sector plummeted due to Amazon developing new AI tools, and the market is once again worried about industry disruption. Major tech stocks generally declined, with Amazon stating that the AI is intended to help employees improve work efficiency rather than replace them. The rise of startup AI companies has also intensified growth pressures on traditional software firms.

MaticHoleFiller

2026-04-02 12:09:02

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（Source: Caixin Global）

Caixin Global, March 25 (Editor Zhao Hao)—On Tuesday (March 24), the U.S. software sector saw a sharp decline after a report about Amazon developing new AI tools. The news has once again reignited the “being disrupted” concerns that have plagued the industry for the past few months.

As of the time of publication, the iShares Expanded Tech-Software Sector ETF (IGV) was down more than 4.3%. UiPath and HubSpot shares fell more than 8%, while Palantir and SAP dropped more than 4%, and Microsoft and Google C were down nearly 3%.

Earlier in the day, reports said that Amazon’s cloud computing services platform (AWS) is developing AI agents to automate functions such as sales and business development—roles that are also among the key areas targeted by this tech giant’s large-scale layoffs.

The report said that an AWS insider confirmed that the company is developing an agent program that “brings together expertise from across AWS departments,” enabling these employees to “focus on the most complex and high-value customer challenges.”

AWS has also rolled out an agent program to help salespeople coordinate cloud customer deals with business partners. Former AWS employees also said that these automation initiatives appear to target the work of the teams most recently laid off within the company.

The report said that an AWS spokesperson stated that the company is not trying to replace employees with artificial intelligence, but rather hopes to free them from repetitive work so they can focus on higher-level tasks.

Since the beginning of this year, software stocks have continued to take a beating. Startups releasing AI tools—including Anthropic—have raised concerns about the growth prospects of traditional software companies.

The day before, Anthropic announced that its Claude model can now manipulate users’ computers to complete tasks, such as opening applications, browsing the web, and filling out spreadsheets.

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