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I don't know which SB company is used for the ID card recognition by ZhongAn Bank.
Can I kindly ask to switch to another one?
Strictly following the requirement to scan 20 times results in failure; success or failure depends entirely on luck.
It's a microcosm of the many foolish apps in Hong Kong.
In any bank app in mainland China, no matter how complex the operation or facial recognition, it can be done in 30 seconds.
Scanning an ID card is even more difficult than the college entrance exam.