Operational development with both quality and efficiency, distinctive advantages increasingly evident—Bank of Communications releases 2025 annual performance report

On March 27, 2026, Bank of Communications Co., Ltd. (stock codes SH:601328; HK:3328) released its performance for the year 2025. In the face of a complex and changing external environment, Bank of Communications adhered to the overall work tone of “seeking progress while maintaining stability,” deeply practiced the political and people’s nature of financial work, firmly grasped the goals of building a strong financial country and the requirements for improvement and strengthening, effectively played the role of a financial main force and ballast, successfully completed the main operational goals of the group, and significantly consolidated the development trend of steady progress and quality improvement, taking high-quality development to a new level.

By the end of 2025, the group’s total assets exceeded 15.5 trillion yuan, an increase of 4.35% compared to the end of the previous year; the net profit attributable to shareholders of the parent company reached 95.622 billion yuan, a year-on-year increase of 2.18%; operating income was 265.071 billion yuan, a year-on-year increase of 2.02%; asset quality showed a steady improvement, with a non-performing loan ratio of 1.28%, a decrease of 0.03 percentage points compared to the end of the previous year, and the provision coverage ratio increased to 208.38%, indicating sufficient risk compensation capacity.

“Five Major Articles” Deeply Promoted, Enhancing Services to the Real Economy

Bank of Communications remains committed to serving the real economy, strengthening the responsibilities of state-owned banks, precisely focusing on the “Five Major Articles” to continuously enhance service quality and efficiency. By the end of 2025, the balance of various RMB loans in the domestic market reached 8.87 trillion yuan, an increase of 7.88% compared to the end of the previous year. Support for expanding effective investment was strong, with the growth rates of loans to manufacturing and private enterprises both exceeding the average growth rate of various loans. Efficient financial supply effectively promoted the implementation of national major regional development strategies, with credit in the three key regions of Beijing-Tianjin-Hebei, the Yangtze River Delta, and the Guangdong-Hong Kong-Macao Greater Bay Area growing by 6.59% compared to the end of the previous year, accounting for about 54%.

Technology Finance: Building an integrated service system of “equity, bonds, loans, leasing, and trust” to provide diversified financial support for technology enterprises throughout their life cycle. The innovative launch of the “Sci-Tech Easy Loan” exclusive product line focuses on emerging technology industries, forming specialized research teams and establishing a “policy based on industry” service model. By the end of 2025, the balance of technology loans exceeded 1.58 trillion yuan, an increase of 10.73% compared to the end of the previous year; the growth rates of loans to “specialized, sophisticated, and innovative” small and medium-sized enterprises and technology-based small and medium-sized enterprises were 21.02% and 36.29%, respectively.

Green Finance: Deeply implementing the new development philosophy, actively serving the national “dual carbon” strategy, integrating the ESG concept into management, and continuously improving the green finance service system. Promoting innovative businesses such as CCER pledge financing and eco-environment-oriented development (EOD) financing. Forward-looking arrangements for transformation finance, innovating sustainable development-linked loan businesses, successfully launching the country’s first methanol dual-fuel ship transformation financial loan. By the end of 2025, the balance of green loans in domestic branches reached 950.825 billion yuan, an increase of 14.16% compared to the end of the previous year; a total of 30 billion yuan in green financial bonds were issued throughout the year, with all raised funds allocated to green industry projects.

Inclusive Finance: Deepening support for small and micro enterprise financing coordination mechanisms, strengthening technology and digital empowerment, promoting proactive credit granting service models, continuously building inclusive finance and rural revitalization brand and product systems, and actively constructing a “credit +” service model to provide one-stop comprehensive financial services for small and micro clients. Enriching agricultural financial product supply, innovating the online credit product “Yinong Quick Loan.” By the end of 2025, the balance of inclusive small and micro loans and agricultural loans grew by 20.76% and 11.99%, respectively, compared to the end of the previous year.

Pension Finance: Anchoring the goal of “building an elder-friendly bank,” promoting the collaborative development of the pension finance system. Focusing on five areas: pension industry finance, pension fund finance, pension wealth finance, pension consumption finance, and enhancing financial services for the elderly and rights protection, comprehensively advancing the improvement of the pension finance service system. By the end of 2025, the balance of loans for the pension industry across the bank grew by 49.12% compared to the end of the previous year; the scale of social security cards and personal pension business saw significant growth.

Digital Finance: Strengthening top-level design for digital finance, comprehensively enhancing product innovation management and risk control. Establishing a digital operation center to improve centralized efficiency. Deepening the application of digital technology and data elements, deploying over 2,500 AI intelligent assistants covering scenarios such as precise marketing, risk prevention and control, business process reengineering, and reducing burdens at the grassroots level. Focusing on strategic key areas, innovating digital product services, with loans to core industries of the digital economy growing by 14.46%. Deeply participating in the construction of the shipping and trade digital chain, launching the Bank of Communications Shipping and Trade Connection platform to support one-stop online processing of foreign trade financial services. Successfully completing the transition to the digital RMB measurement framework and interest calculation, with the trading activity of the multilateral central bank digital currency bridge maintaining a leading position in the market.

Continuing to deepen efforts in Shanghai, accelerating digital transformation

The visibility and contribution of the Shanghai main arena continue to increase. Uniting the group’s efforts to create a competitive advantage in the Shanghai main arena, fully supporting Shanghai’s construction of the “Five Centers” and high-quality economic and social development. Focusing on enhancing the level of technology finance services, increasing support for hard technology enterprises and major science and technology projects, launching action plans for Shanghai’s three leading industries (integrated circuits), and providing loans exceeding 40 billion yuan for the integrated circuit, biopharmaceutical, and artificial intelligence sectors, achieving full industry chain coverage in integrated circuits and other fields. Closely supporting Shanghai’s high-level opening up, developing and launching the “Bank of Communications Shipping and Trade Connection” platform and “Foreign Trade Quick Loan” products, with re-loans for trade blockchain letters of credit exceeding 3 billion. Consolidating and expanding leading advantages in the financial market, achieving “Bond Connect” and “Swap Connect” transactions of 1.65 trillion yuan, with interbank factor market agency clearing and settlement volumes and securities and futures factor market settlement volumes maintaining a leading position in the market. Practicing the concept of a people-centered city, serving modern urban construction, and establishing cooperation with 76 city-level and 256 district-level major projects. By 2025, the growth rate of RMB general loans in the Shanghai region exceeded 16%, ranking among the top in the market, with a continuous increase in market share.

Adhering to the construction of a new digital Bank of Communications as an important breakthrough in strategic promotion. Completing the transformation of the distributed architecture of domestic core systems, becoming one of the first institutions in the industry to obtain the highest level certification of the Financial Digital Maturity Model (FDMM). Deepening the application of business scenarios, increasing “digital employee” empowerment in operational customer service, risk credit granting, and office research and development, achieving a qualitative change from human replacement to value creation. Iterating and upgrading mobile APP services, adding localized services and preferential rights in life scenarios, creating a convenient experience of “financial transactions + life services.” By the end of 2025, the monthly active customer numbers for personal mobile banking and the Buy Now Pay Later APP reached 57.41 million and 26.64 million, respectively; the volume of remote video service business for “Cloud Bank of Communications” reached 3.78 million transactions. Ensuring resource investment in the technology sector, with financial technology investment accounting for over 5% of total revenue in 2025, and the proportion of financial technology personnel increasing.

Business development is oriented towards new and better, with increasingly prominent operational characteristics

Continuously building wealth finance and trade finance characteristics. Strengthening the full-chain wealth management capabilities of investment research, product selection, configuration, and accompanying support, assisting in common prosperity. Continuously building the “Wode Optimum” brand, with “Wode Optimum” funds and wealth management product returns outperforming the market average. By the end of 2025, the retail AUM scale approached 6 trillion yuan, an increase of 8.91% compared to the end of the previous year; the balance of agency-sold personal public fund products reached 230 billion yuan, and the balance of agency-sold personal wealth management products reached 1.0225 trillion yuan. Continuously iterating the product system of “basic products + online products + instant loan products,” innovating distinctive “chain finance” solutions, with the volume of supply chain finance business reaching 676.036 billion yuan in 2025, a year-on-year increase of 9.64%; serving 60,900 upstream and downstream enterprises in the supply chain, a year-on-year increase of 8.95%.

Using high-quality cross-border financial services to support high-level opening up. Consolidating global development advantages, coordinating development and security, building a financial bridge connecting domestic and foreign markets, and serving the national strategy for high-level opening up. Vigorously supporting stable foreign trade and investment. Launching the “Bank of Communications Shipping and Trade Connection” cross-border financial service platform to provide one-stop services for cross-border settlement, financing, and risk avoidance, with cross-border business income increasing by 7.61% year-on-year. Introducing the “Foreign Trade Quick Loan” online product to meet the financing and exchange rate risk needs of small and micro clients. Increasing cross-border trade financing, with the financing balance growing by 85.58% compared to the beginning of the year; in 2025, the international settlement volume increased by 14.55% year-on-year. Serving high-quality co-building of the “Belt and Road” initiative, linking with nine institutions along the route to promote coordinated cross-border services, and by the end of 2025, the loan scale under the “Belt and Road” initiative grew by 27.94% compared to the end of the previous year. Actively promoting the internationalization of the RMB, with the cross-border RMB settlement volume of domestic banking institutions reaching a historical high; actively leveraging the offshore financing function of the RMB, and by the end of 2025, the balance of RMB loans by domestic institutions to overseas markets grew by 93.49% compared to the end of the previous year.

Comprehensive risk management strengthens the bottom line, and asset quality improves steadily

Adhering to a prudent management philosophy, focusing on enhancing the refinement of risk management, strengthening risk control in key areas, and promoting the steady improvement of the group’s asset quality level, with risk indicators continuously optimized. By the end of 2025, the group’s non-performing loan ratio was 1.28%, a decrease of 0.03 percentage points compared to the end of the previous year. The intelligent risk control system is becoming increasingly perfected, strengthening the “four early” work mechanism, based on comprehensive risk control of the business process, focusing on key areas, and promoting the shift of risk prevention and control from “passive response” to “active prediction.” Making post-loan management practical and detailed, with one strategy for each account and each project, implementing refined control; adhering to a problem-oriented approach to conduct regular risk inspections covering key aspects such as credit approval, post-loan management, and compliance management. Enhancing compliance awareness among all employees, achieving “everyone understands risk, and layers of prevention and control.”

The year 2025 is the concluding year of the “14th Five-Year Plan.” Looking back over the past five years, Bank of Communications has firmly fulfilled its mission of serving the real economy, continuously innovating and reforming, with marginal improvements in scale, efficiency, and quality, and increasingly prominent unique advantages. Since 2023, Bank of Communications has ranked 9th among the “Top 1000 Global Banks” in terms of tier-one capital, being selected as a global systemically important bank for three consecutive years, with overall strength reaching a new level.

The year 2026 marks the beginning of the “15th Five-Year Plan.” Bank of Communications will always keep in mind the “great concerns of the nation” and the “concerns of the people,” steadfastly follow the path of financial development with Chinese characteristics, continuously increase the supply of high-quality financial services, expand value creation, enhance development quality and efficiency, firmly safeguard the bottom line of risk prevention and control, and constantly improve the ability to serve high-quality development and its own high-quality development level, striving to write a new chapter at the start of the “15th Five-Year Plan,” contributing greater strength to the construction of a strong financial country.

(Author: Jiao Yue)

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