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The usability design of a product can truly determine life or death.
Yesterday, I was chatting with a senior executive from a traditional enterprise. This guy has forward-thinking ideas and started researching AI as early as 2023, full of curiosity about new technologies. But interestingly, when we discussed specific applications, he was discouraged by the initial technical details—whether it was network configuration, terminal tools, or various environmental management tools, these seemingly basic things are a barrier for users without a technical background.
This makes us realize a question: how many good products die at the moment of installation and startup?
Coincidentally, I recently saw a company release a new version of their tool that directly simplifies these upfront obstacles. The same functional logic, but the user experience is completely different—from previously having to tinker with various configurations to being ready to use immediately. I recommended this solution to the executive, and the feedback was immediately different.
What does this case illustrate? In the current highly competitive landscape of Web3 and AI tools, the real difference isn’t in the features themselves, but in whether you truly understand the user pain points. Lowering the entry barrier is key to turning a niche tool into a mass-market application.