how did I demoted to vip 0 from vip 1 ?


please help how can I make complain
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Bulturi
· 2023-11-28 14:00
and I was dropped to vip 0 just after 2days of becoming vip 1..
Reply1
Bulturi
· 2023-11-28 13:59
i hold 100 gt token for good 14 days
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Yunxi
· 2023-11-28 13:53
亲爱的用户您好,Gate.io的VIP等级是有时限的,目前平台内有三种升级方式,第一种是根据最近30天交易量升级,在满足30天交易量的情况下,您可获得VIP升级并且保持60天不降级,到期后会以最近30天的交易量重新定级;第二种是根据您账户的资产价值进行升级,在满足账户资产价值的情况下,您可获得VIP升级,当出现账户资产价值不满足要求时不会保级;第三种是根据最近14天GT平均持仓进行升级,在满足GT持仓量的情况下,您可获得VIP升级,当出现GT持仓量不满足要求时不会保级。如果您还有问题的话可以联系小窗客服提供截图反馈核实呢。这个是具体的费率标准您可以看下呢:https://www.gate.io/zh/fee
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