Not dissing anyone here, just sharing my thoughts.

Your seed phrase on different hardware will definitely differ. For example, Android's system-level privileges are the easiest to get, and it's also the easiest to inject from the bottom layer to obtain the seed phrase, worse than Apple.
As a wallet, Apple also has a bunch of vulnerabilities that can be exploited to crack the system if you don't update for years.
A phone is a general-purpose connected device with attack surfaces in its system, apps, permissions, baseband, browser, clipboard, and input method; a hardware wallet is a dedicated signing device, designed with the goal of keeping the private key from leaving the device.
Hardware wallets are different; their system design and hardware are built for security from the ground up, making them extremely difficult to crack. If you use an Android phone and it's stolen, cracking it is easy, but with a hardware wallet, as long as you don't reveal your password and passphrase, even the FBI can't get into your wallet.
And what he said about couriers swapping devices or workers secretly injecting viruses is nonsense. The person who said that definitely doesn't know that Trezor can do direct binary verification. After receiving the hardware, during initialization, the firmware is signed and solidified; the bootloader checks the firmware signature on every connection. For Trezor Safe 3 / Safe 5, Secure Element is also used for device authenticity verification.
Moreover, powerful hardware wallets also support reproducible builds, meaning you can build the firmware from source and verify that the generated result matches the official binary. The official documentation has a specific process for this.
So, a hardware wallet is definitely not a stupidity tax.
The FBI can't get into your wallet, as long as you don't tell. Those who know, know. I won't continue about BIP39 and such.