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Qianwen App fully opens to third-party agents, with the first batch integrating Luckin, KFC, and China Eastern Airlines
According to Beating monitoring, Alibaba’s Qianwen app announced that it will fully open to third-party Agents and Skills. All enterprises will be able to operate their own branded Agents, as well as customize personas and the scope of their services. The first batch of companies to be connected includes Luckin Coffee, KFC, China Eastern Airlines, and Mixue Bingcheng. Users can already experience services within Qianwen, such as Luckin Coffee and KFC’s in-store pickup, and the relevant companies are also testing agent integrations. The upgraded open platform is expected to launch officially soon.
The upgraded branded Agents have memory and proactive planning capabilities. After the China Eastern Airlines Agent deeply understands users’ travel plans and preferences, it can intelligently recommend itinerary options. The Luckin Coffee Agent can proactively remind users that the queue is long around noon and suggest placing an order half an hour in advance. Over the past six months, the Qianwen app has gradually integrated dozens of Agents from Alibaba’s ecosystem—such as maps, ride-hailing, shopping, and flash sales—providing hundreds of millions of service-related conversations every day.