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Last night someone asked me again: if it’s clearly “found on-chain,” why is there still no change on the wallet/exchange side? I can only say that the “on-chain” view you’re seeing is probably a perspective fed to you by some RPC or indexer—not an omniscient view… A one-beat delay in node synchronization, the RPC load going wild, and the indexer still rebuilding can all make it look like “not credited / stuck.” Even more absurdly, for the same transaction, if you check from different endpoints, the status can still be different.
Lately, testnet incentives and expectations about points have been getting a lot of hype, and everyone’s watching to see whether the mainnet will issue tokens—but honestly, the points you see on the points panel are also basically calculated by indexing, and delays or missed calculations are pretty common. Don’t get anxious and immediately assume the project team has run off. My habit is: at least use two different RPCs and check the raw transaction directly on a block explorer, then decide whether to retry/accelerate… Anyway, don’t torment yourself with incorrect data first.