Today, I saw on the screen that a certain leading exchange's Alpha product has recently caused quite a bit of criticism in the community. I initially thought it would be an innovative thing, but after launching, it was immediately ridiculed.

Many people complained that the operation experience was not user-friendly, the promised returns were not delivered, and some said that this gameplay was not very fair to retail investors. After browsing through the discussions, I found that the voices of criticism are indeed quite numerous, almost one-sided.

It's quite rare for a new product to flop right after launch. Maybe it’s because some details weren’t handled well, or user expectation management was not properly done. Has anyone used it? How was the real experience?