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GateUser-be83ccc3

2025-12-04 05:46:03

All the orders I placed have been fully executed, but I only received half the amount of coins. What happened?

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XiaoJia

· 2025-12-04 05:51

Dear user, please try refreshing your transaction records as there may be a slight delay in order record updates. Then check your spot account to see if you have received the correct amount of tokens. If there are still issues, you can provide relevant screenshots to our platform’s online customer service for verification and assistance. On the app homepage, click the headphone icon in the upper right corner, then select "Can't find the answer? Click here." In the chat box below, type "human" and send it, then click "Customer Service Representative" for further assistance.

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