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UC and contact centre momentum earns 8X8 key industry recognition
8x8 has been shortlisted for the Technology Reseller Awards in the UC and Contact Centre Vendor of the Year category, attributing this recognition to product enhancements, improved channel partner support, and UK market expansion. The company plans to showcase new customer experience technology at Channel Expo and has introduced native AI features to automate CRM updates, aiming to reduce agent workload. These initiatives highlight 8x8’s commitment to advancing its product capabilities and service efficiency in the competitive communications and contact center industry.