Glassdoor: Negative reviews from insurance claims adjusters reached 98% after AI was introduced, while job openings fell 55% from their post-pandemic peak
According to the latest Glassdoor research, insurance claims adjusters have a negative-review rate of 98% whenever they mention AI in workplace reviews, the highest of any occupation in the U.S.; among all employed workers, the average negative-review rate when mentioning AI is just 53%. Glassdoor senior economist Chris Martin said that deeper analysis found claims adjusters most often complain that managers force error-prone AI systems on them and their customers. Insurance Claims Adjusters’ Ne
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Bisc·09-03 03:45
