To provide you with more flexible and enhanced VIP tier benefits protection, we will comprehensively upgrade the existing VIP protection period rules. This upgrade not only retains trading volume protection but also introduces protection period logic based on “asset volume (daily asset volume/30-day average asset volume),” aiming to safeguard your tier benefits from every angle.
The new rules will officially take effect on October 27, 2026, at 15:00 (UTC+8). The specific adjustments are as follows:
What Is the VIP Tier Protection Period?
The protection period is a “buffer period” provided by the platform when your asset volume or trading volume declines and you are about to be downgraded from your VIP tier. During the protection period, the system will maintain your original VIP tier before the downgrade. You can continue to enjoy all Exclusive Benefits, Trading Fee rates, and services associated with your original tier, giving you sufficient time to make adjustments or complete tier retention tasks.
Key Upgrades
- Expanded Protection Coverage: Upgraded from supporting only “30-day trading volume” to supporting “30-day total trading volume, daily asset volume, or 30-day average asset volume.” Meeting any one of these conditions will trigger the protection period.
- Unified Protection Period: The protection period will be uniformly adjusted to 14 days.
- Eligibility Acquisition and Refresh: When you reach a VIP tier, you will receive one protection eligibility for that tier (the protection period for the same tier can take effect only once). Your protection eligibility will be refreshed only after your tier is upgraded.
Detailed Protection Period Rules
- Triggering and Usage: For users with protection eligibility, the protection period will officially take effect when a downgrade is triggered. Once the protection period for a tier is triggered, the protection eligibility for that tier will be marked as “used,” regardless of whether you ultimately retain your tier successfully.
- Tier Retention and Upgrades: During the 14-day protection period, your tier will remain at the pre-downgrade level. You can retain or upgrade your tier by completing upgrade tasks.
- Downgrade Rules: Only the protection eligibility for your current tier will be used when a downgrade occurs. If the protection eligibility for your current tier has already been used, you will no longer receive protection and will be downgraded directly.
Transition From the Old Rules to the New Rules (Initialization Rules)
To protect the benefits of existing users, we will implement the following transition plan after the new rules go live:
- If you have already triggered the original 60-day protection period before the new rules take effect, we will continue your remaining 60-day protection period, which will not be affected by the new 14-day rules.
- After the old protection period ends, or when you subsequently trigger a new downgrade, the new 14-day protection period rules will apply in full.
Note: In addition to the 30-day trading volume and asset volume conditions, users who upgrade through other methods (such as trial cards or manual upgrades) will still not be eligible for tier retention benefits. Please refer to the actual page display.
Thank you for your continued support and trust. We will continue to provide you with a safer, more convenient trading experience and VIP services.
Gate Team
October 23, 2026
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