Salesforce promoted Miguel Milano to chief operating officer under CEO Marc Benioff, the company announced Wednesday. Milano rejoined Salesforce as chief revenue officer in 2023 after previously working for the company in Europe from 2011 to 2020 and spending three years at Celonis. The promotion represents another attempt to expand leadership ranks at the company Benioff co-founded in 1999, following previous co-CEO arrangements with Keith Block and Bret Taylor that both ended with their departures.
Milano's Background and New Role
Milano, a former Oracle executive, returned to Salesforce in 2023 as chief revenue officer. He worked for Salesforce in Europe from 2011 to 2020, then served as chief revenue officer at data processing company Celonis for three years. Milano made his first appearance on Salesforce earnings calls last year. He was the fourth-highest-paid Salesforce executive in the 2026 fiscal year, behind Benioff, Washington and Tallapragada, according to a regulatory filing.
Washington Retains Dual CFO-COO Title
Board member Robin Washington's title as chief operating and financial officer will remain unchanged, even as Milano assumes the COO title. Salesforce made Washington its chief operating and financial officer last year.
Kumar Assumes Expanded Engineering Responsibilities
Rohan Kumar, a longtime Microsoft executive who joined Salesforce in June, is becoming chief platform and engineering officer. Kumar is taking on new engineering responsibility in this role.
Tallapragada Departs After 14-Year Tenure
Srini Tallapragada, president and chief engineering and customer success officer, is leaving the company after 14 years.
Vignone Takes Revenue Chief Position
Alexa Vignone, a 10-year Salesforce veteran who has been chief sales officer since January, will take on the title of revenue chief.
Salesforce Stock Performance and AI Strategy
Salesforce shares have tumbled 27% this year, alongside a broader slide in software stocks facing concerns that cloud software vendors will get displaced by artificial intelligence. The stock slipped another 4% in extended trading on Wednesday. Salesforce has been pushing its Agentforce AI services that automate tasks. Salesforce's revenue growth has accelerated this year after coming in below 10% for six straight quarters. Annualized revenue from Agentforce exceeded $1 billion, executives said in May.
FAQ
Why did Salesforce promote Miguel Milano to chief operating officer?
Salesforce promoted Milano to COO as part of another attempt to widen the leadership ranks at the company. This follows previous co-CEO experiments with Keith Block and Bret Taylor, both of whom left after sharing the top job with founder Marc Benioff. Milano rejoined Salesforce as chief revenue officer in 2023 and made his first appearance on earnings calls last year.
How has Salesforce stock performed this year?
Salesforce shares have tumbled 27% this year, alongside a broader slide in software stocks. The stock slipped another 4% in extended trading on Wednesday. The decline reflects concerns that cloud software vendors will get displaced by artificial intelligence.
What revenue milestone has Salesforce's Agentforce achieved?
Annualized revenue from Agentforce exceeded $1 billion, executives said in May. Salesforce has been pushing its Agentforce AI services that automate tasks as the company's revenue growth has accelerated this year after coming in below 10% for six straight quarters.
