Overview
Applies to: Gate App
Before You Begin: You have registered a Gate account and completed identity verification
Estimated Time: 2 minutes
Objective
This article explains how to claim password red packets in the Gate App.
Steps (V8.37.0 or Later)
Step 1: Go to the Red Packet Page
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Open and log in to the Gate App.
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Tap your profile avatar in the upper-left corner, then select 【Red Packet】 from the pop-up menu.
Step 2: Select a Claim Method and Claim the Red Packet
Once you enter the Red Packet page, you can claim a red packet in either of the following ways:
Method 1: Scan to Claim
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Tap the scan feature.
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Place the red packet QR code within the scanning frame.
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The system will automatically recognize the code and complete the claim.
Method 2: Claim With a Password
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Enter the red packet password (text passphrase) in the input field.
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Tap 【Confirm】 to complete the claim.
Steps (Versions Earlier Than V8.37.0)
Step 1: Go to the Red Packet Page
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Open and log in to the Gate App.
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Tap your profile avatar in the upper-left corner, then select 【Red Packet】 from the pop-up menu.
Step 2: Select a Claim Method and Claim the Red Packet
Once you enter the Red Packet page, you can claim a red packet in either of the following ways:
Method 1: Scan to Claim
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Tap the scan feature.
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Place the red packet QR code within the scanning frame.
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The system will automatically recognize the code and complete the claim.
Method 2: Claim With a Password
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Enter the red packet password (text passphrase) in the input field.
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Tap 【Claim】 to complete the claim.
Notes
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Each identity-verified user can claim the same red packet only once.
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The password red packet feature is currently available only in the App and is not supported on the web version.
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Make sure to claim the red packet before it expires. Expired red packets cannot be claimed.
FAQs
Q1: Why can't I claim a red packet?
A: Please check the following:
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Whether you have completed identity verification.
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Whether the red packet has already been fully claimed.
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Whether the red packet has expired.
Q2: Which account will receive my claimed red packet?
A: The claimed red packet amount will be automatically credited to your Gate spot account. You can view it under 【Assets】.
Q3: Where can I get the red packet password?
A: The user who created the red packet typically shares its password through social media, messages, or other channels. You can also claim it directly by scanning the red packet QR code, without manually entering the password.
Disclaimer
The content provided herein is for reference and educational purposes only and does not constitute any financial, investment, trading, or legal advice, nor does it constitute an offer or solicitation to buy or sell any digital assets. Gate makes no express or implied representations or warranties regarding the accuracy, completeness, or timeliness of the information contained herein. Product features, interfaces, rules, and fee structures may be updated or adjusted at any time. Please refer to the latest announcements and the actual information displayed on the Gate platform for the most accurate details.
Digital asset investments involve significant risk, and prices may fluctuate substantially. You may lose the entire amount of your investment. Please make decisions cautiously based on your own financial situation and risk tolerance after fully understanding the associated risks. If necessary, you are advised to consult an independent professional financial or legal advisor.
For more information about potential risks, please refer to Gate's Risk Disclosure and User Agreement.
