You’re trying to send photos, files, or videos using AirDrop… but nothing happens. It stalls. The other device doesn’t show up. Or worse—your AirDrop just disappears entirely.
If your AirDrop isn’t working, don’t worry. You’re not alone. In this guide, we’ll walk you through why AirDrop fails and exactly how to fix the problem in minutes.
Why Is AirDrop Not Working?
There are several common reasons your AirDrop might not work:
- Bluetooth or Wi-Fi is off
- Devices are too far apart
- AirDrop is set to receive from “Contacts Only”
- System glitches or outdated software
- Restrictions or firewall settings are enabled
Let’s break down how to fix each of these issues.
How To Fix AirDrop (Step-by-Step)
1. Turn on Bluetooth and Wi-Fi
AirDrop relies on both Bluetooth and Wi-Fi to detect nearby Apple devices.
On iPhone or iPad: Swipe down to open Control Center and ensure Wi-Fi and Bluetooth are on.
On Mac: Use the top menu bar to switch both Wi-Fi and Bluetooth on.
If either one is off, AirDrop won’t work.
2. Check AirDrop Visibility Settings
Sometimes AirDrop is technically working—but your device isn’t discoverable.
On iPhone:
- Go to
Settings > General > AirDrop - Choose Everyone or Contacts Only (if the other person is in your contacts)
On Mac:
- Open
Finder > AirDrop - At the bottom, make sure “Allow me to be discovered by” is set to Everyone or Contacts Only
Try setting it to Everyone temporarily to test.
3. Keep Devices Close
AirDrop only works when devices are within 9 metres (30 feet) of each other.
- Move closer
- Ensure both screens are awake and unlocked
4. Restart Both Devices
A simple restart can clear minor glitches.
- Power off both the sending and receiving device
- Turn them back on to reset wireless connections
5. Disable Personal Hotspot
If Personal Hotspot is on, AirDrop may stop working.
- Go to
Settings > Personal Hotspot - Switch it off while using AirDrop
6. Update Your Software
Older versions of iOS or macOS can cause AirDrop issues.
On iPhone or iPad:
- Go to
Settings > General > Software Update
On Mac:
- Go to
System Settings > General > Software Update
Install any pending updates.
7. Reset Network Settings (as a last resort)
This will wipe saved Wi-Fi networks and Bluetooth pairings, but it often fixes persistent AirDrop failures.
- Go to
Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings
Still Not Working? Try AirDrop Alternatives
If your AirDrop refuses to work, consider:
- iCloud Drive
- Shared Albums
- Mail Drop for emailing large files
- Third-party apps like Snapdrop or SendAnywhere
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* The information is not intended to be and does not constitute financial advice or any other recommendation of any sort offered or endorsed by Gate.
