Santander tests agentic payments across Latin America

ChainWatcher · 2026-03-14T12:13:14+00:00

Banco Santander conducted a pilot across five Latin American markets using Visa's Intelligent Commerce to enable secure AI-assisted shopping, validating consumer journey elements like consent and secure data handling.

ChainWatcher

2026-03-14 12:13:14

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Conducted across five markets in the region (Argentina, Brazil, Chile, Mexico and Uruguay) the bank used Visa’s Intelligent Commerce product to demonstrate how consumers can securely delegate shopping tasks to trusted AI agents.

AI agents successfully completed the purchase of books across Argentina, Chile, Mexico and Uruguay, while in Brazil the transaction involved the purchase of chocolates.

Matías Sánchez, global head of Cards and Digital Solutions at Banco Santander says the pilot validated key elements of the consumer journey, including consent capture, secure data handling, and interoperability across merchants and payment networks.

“This is a major step toward making AI-assisted shopping a practical reality," he says. ”“By testing real transactions, we demonstrated how these technologies act as enablers of secure, interoperable agentic commerce that maintains strong consumer protections and issuer controls.”

The latest pilots come just weeks after the bank collaborated with Mastercard to complete Europe’s first live end-to-end payment executed by an AI agent.

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