Utility scammers stole $301K from PG&E customers last year

PG&E is warning its customers about an increase in utility scams during National Consumer Protection Week. In 2025, customers lost approximately $301,000 across nearly 24,000 reported scam attempts, with an average loss of $590 per customer. The company advises customers to be vigilant against threats of immediate disconnection, requests for prepaid cards or cryptocurrency, and individuals asking to see bills at their door, and to verify all suspicious communications directly through official PG&E channels.