Dear Users,
To enhance the Gate user experience, we are launching the "Network Lag Feedback Campaign". This event focuses on collecting feedback on network lag issues encountered during use, helping us optimize our network services.
Event Period
January 9, 2025, 12:00 AM - January 24, 2025, 12:00 AM (UTC+0)
Eligible Participants
All users, especially those who recently experienced network lag issues.
Details
1. During the event, you can participate via the user feedback portal or by navigating to "Help & Customer Support" → "Feedback & Suggestions".
- Select feedback type: "Network Lag" and submit the following information:
- Time of lag (e.g., January 5, 2025, around 7:30 PM)
- Detailed description of the issue (e.g., slow loading of a certain section, page freezing, etc.)
- Upload related videos/screenshots
2. Once your feedback has been submitted and verified by the platform, you will receive a reward.
Submission Example
Event Rewards
After verification, users who submit valid feedback will receive a 20 USDT Futures Trading Fee Rebate Voucher. Don't miss out and participate now!
Our Commitment
We will review user feedback and make improvements after the event ends to ensure the issues are effectively resolved.
Reminder
- Please ensure your feedback is accurate and truthful.
- If any issues emerge during the feedback process, our customer support team is always here to assist you.
Your feedback is crucial in helping us provide better services. Thank you for your participation and support. We look forward to your valuable feedback!
Important Notes
1. Rewards will be distributed within 14 business days after the event ends.
2. Each user can receive the reward only once.
3. The reward is a Futures Trading Fee Rebate Voucher, with the rebate percentage of 20%, amount of 20 USDT, and valid period of 15 days.
4. Cheating of any kind is prohibited. If you are found in violation of the above rules, you will be disqualified from obtaining rewards.
5. In case of discrepancies, the English version of the event details will take precedence.
6. Gate reserves the final right of interpretation.
Disclaimer
The content herein does not constitute any offer, solicitation, or recommendation. You should always seek independent professional advice before making any investment decisions. Please be noted that Gate may restrict or prohibit the use of all or a portion of the Services from Restricted Locations. For more information, please read the User Agreement via https://www.gate.com/user-agreement.The content herein does not constitute any offer, solicitation, or recommendation. You should always seek independent professional advice before making any investment decisions. Please be noted that Gate may restrict or prohibit the use of all or a portion of the Services from Restricted Locations. For more information, please read the User Agreement via https://www.gate.com/user-agreement.
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Gate Team
January 9th, 2025
