Gate Technology FZE (“ Gate Dubai ”) is currently undergoing a precautionary infrastructure migration in response to heightened regional security conditions and an advisory received from our cloud service provider regarding risks to our UAE-based infrastructure.

As a precautionary measure, and in accordance with our Business Continuity and Disaster Recovery framework, we have proactively migrated our systems to an alternate region to protect the integrity of our platform and safeguard client assets.

Services Affected

During the migration period, users may experience the following:

Trading functionality is temporarily suspended.
Certain platform pages may display intermittent errors.
Order placement and transaction processing are temporarily unavailable.

All other account functions, including access to account information and customer support, remain available.

Client Assets -Fully Secure

We wish to reassure all clients that:

All client assets remain fully safeguarded and are not affected by this migration.
Custody arrangements, asset integrity, and account balances are fully intact.
No client funds have been lost and no data has been compromised.

Restoration Timeline

Our technical team is working to complete the migration and restore full services. Full platform restoration, including trading functionality and website access, is expected no later than 23:59 on 11 March 2026 (UTC+4). We will provide a further update upon confirmation of full restoration.

If You Need Assistance

Our Customer Support team is available to assist you during this period.

Email: support_dubai@gate.com
Live Chat: Available via the Help Centre

We sincerely apologise for the inconvenience and thank you for your patience and continued trust in Gate Dubai.

Gate Technology FZE
March 10, 2026