Whistleblowing Policy

Version #1

Effective Date: 14/10/2025 

Last Revised Date: 14/10/2025

This Whistleblowing Policy (“Policy”) is reviewed annually, unless there is a change in regulation that requires to implementation of an earlier update.

1. INTRODUCTION

A. Policy statement

Gate Technology FZE (the “Company”) is committed to the highest standards of Integrity, quality, honesty, fairness, openness, accountability, and transparency. An important aspect of accountability and transparency is a mechanism to enable Employees, contractors, suppliers, consultants, business partners, and any third parties associated with the Company to uphold these standards. 

We recognise that external parties may, in the course of their engagement with the Company, become aware of potential misconduct, unethical behaviour, or regulatory breaches. To promote an open and transparent environment, the Company encourages external parties to report such concerns in good faith through the channels provided below.

B. Scope

External parties may report any suspected misconduct to the Company, including but not limited to: 

  • Financial malpractice, impropriety or fraud;
  • Corruption or bribery;
  • Failure to comply with a legal obligations or statutory requirements;
  • Financial malpractice or misrepresentation;
  • Actions which cause grave damage to the environment;
  • Criminal activity or offences;
  • Improper conduct or unethical behaviour (includes acts which do not conform to approved standards of social and professional behavior); and
  • Attempts to conceal any of the above.

2. SAFEGUARDS 

A. Protection against detriment

The Policy is designed to offer protection against detriment to those parties who make a protected disclosure, provided the disclosure is made: 

  • in good faith;
  • in the reasonable belief of the individual making the disclosure that the information, and any allegations it contains, are substantially true; and
  • the individual is not acting for personal gain.

The Company strictly prohibits any form of retaliation or disadvantage against individuals who raise concerns in good faith, regardless of the investigation outcome. Any complaint of retaliation in response to such disclosures, including but not limited to, threats of health, safety, loss of job, and environment, will be promptly investigated. Such a complaint must be made and shall be investigated in accordance with the procedure mentioned under clause 3 of this Policy.

B. Confidentiality

The Company will treat all such disclosures in a confidential and sensitive manner. Any reports submitted are accessible only to those persons who have, in the judgment of the Chief Compliance Officer, a need to know the information. The identity of the individual making the allegation shall be kept confidential so that the whistleblower is protected. 

C. Anonymous allegations

This Policy encourages individuals to put their names to any disclosures they make. Concerns expressed anonymously are much less credible, but they may be considered at the Company’s discretion. 

In exercising this discretion, the factors to be considered will include:

  • The seriousness of the issues raised;
  • The credibility of the concern; and
  • The likelihood of confirming the allegation from attributable sources.

Allegations made anonymously should contain sufficient detail and information so that, if necessary, a meaningful investigation can be conducted.

3. PROCEDURES FOR MAKING A DISCLOSURE 

They should, ideally, put in writing the nature of their complaint with as many facts as possible, e.g., dates, names, places etc. Should the Employees not feel comfortable with approaching their line manager, they should approach a vertical manager (e.g., operations manager, finance manager, etc.). Should this still not be acceptable then there are a number of other lines of communication available:

Reports can be made through the following secure and confidential channels:

  • Telephone the Compliance Officer/ MLRO, +971585859813
  • Email at compliance_dubai@gate.com
  • Post to Compliance Officer/MLRO, Gate Technology FZE at 2501, Sheikh Rashid tower, Dubai World Trade Center, UAE

All reports will be promptly reviewed by the Compliance Officer / MLRO, or where appropriate, escalated to the Managing Director. Where an investigation confirms that a regulatory breach or misconduct has occurred, appropriate remedial and disciplinary actions will be taken, and where required, the matter will be reported to the Virtual Assets Regulatory Authority (VARA) or other competent authorities.

Due to the varied nature of these complaints, it is not possible to lay down precise timescales for such investigations. However, the Company will ensure that investigations are undertaken as quickly as possible within a reasonable period of time, without affecting the quality and depth of those investigations.

4. COMMITMENT TO TRANSPARENCY 

Gate Technology FZE is committed to maintaining open communication and upholding the highest ethical standards in its operations. This Policy will be reviewed regularly to ensure its continued effectiveness and alignment with applicable UAE laws and regulatory expectations.