There are several reasons for the freezing of the account on the platform: First, if the user changes the security settings or switches devices, the platform will ensure the security of the funds for 24 hours and automatically restore the account after 24 hours of risk control. Second, if the user cancels orders multiple times and reaches the maximum limit, the platform will restrict the buying function and impose a lockout period of 15 minutes to 24 hours, which will be reset at midnight. Third, if the account triggers a security risk warning on the platform, such as recent transactions with Huiwang, the account will be restricted and frozen for 60 days. Fourth, if the user places limit orders, stop-limit orders, take profit orders, or stop loss orders, the corresponding amount of assets will be frozen, and the cancellation of the order can restore the assets. Fifth, if the user triggers the T+ N security protection restriction after buying coins, they need to wait patiently for the system to automatically lift the restriction after a certain number of days. Sixth, if the platform receives a freezing letter from the authorities, the account will be restricted and frozen according to the requirements. Users need to contact the relevant authorities to verify the reasons. The freezing by authorities is a special case and should be treated with caution. These are the several situations in which the account may be frozen.

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