Dear User,



I hope this message finds you well. We noticed that we haven’t received an update from you regarding your support ticket in the past [148] hours.

If you have any additional information to share, please feel free to reply to this email. Our team is ready to assist you, and we are happy to address any questions or concerns you may have.

Please note, if we do not hear from you within the next 7 days, your support ticket may be automatically closed. However, if your ticket is closed, you are always welcome to create a new one to follow up.

Thank you for your attention to this matter. We value your cooperation and look forward to assisting you further.

Best regards,
Gate Team
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