1. Product Introduction
1.1 Overview
Gate Wallet Touch is an NFC (Near Field Communication) hardware wallet card designed to provide users with a secure and convenient on-chain asset management experience. It supports multiple blockchains, including Ethereum, Bitcoin, Arbitrum, BNB Smart Chain, Base, Abstract ,and more. Users can manage assets, trade, and interact with DApps through the Gate App.
1.2 Specifications
- Product Name: Gate Wallet Touch
- Product Type: NFC Hardware Wallet
- Dimensions: 85.6 x 54 x 0.8 mm
- Material: PVC
- Wireless Standard: NFC
- Certification: EAL6+ (High-security certification)
1.3 Package Contents
- Gate Wallet Touch Card x 1
- User Manual x 2
- Recovery Phrase Sheet x 2
- RFID Blocking Sleeve x 1
2. Why Choose Gate Wallet Touch?
Gate Wallet Touch is a physical card wallet launched by Gate to enhance asset security and user experience for Web3 users.
Key Features:
Easy & Convenient
- No charging required, easy to carry
- NFC enabled, operate by tapping the card on your phone
- Equipped with an EAL6+ high-security chip for maximum protection
Cold Wallet-Level Security
- Private keys are stored offline, and signatures require the card’s presence
- Seamlessly integrated with Gate Web3 Wallet, supporting common on-chain operations
Simple to Use
- Connect and manage the card directly through the Gate App
Standard Package Includes:
- Gate Wallet Touch Card
- RFID-Blocking Protective Sleeve
- Recovery Phrase Sheet
- User Manual
3. Quick Start Guide
3.1 Download the Gate App
Download the App:
- Ensure you have downloaded the official Gate App before using Gate Wallet Touch.
- Scan the QR code on the package or visit https://www.gate.com/web3 to download.
Supported Versions:
- iOS: Gate App version 7.0.0 or above.
- Android: Gate App version 7.0.0 or above.
3.2 Card Activation and Setup
Open Gate App:
- Log in to your Gate account and enter the “Wallet” module.
Activate the Card:
- In the App, select “Add Hardware Wallet.”
- Place the Gate Wallet Touch card near the phone’s NFC area (usually on the back of the phone).
- Follow the instructions in the App to activate the card and set a card password consisting of 8-16 characters, including both letters and numbers.
Backup Recovery Phrase:
- After activation, the App will generate a 12-24 word recovery phrase.
- Use the recovery phrase sheet provided to write down the phrase and store it securely.
- Important: Never store your recovery phrase on an internet-connected device. Physical backups are strongly recommended.
3.3 Connect Gate Wallet Touch
Access Web3 Wallet:
- In the Gate App, click Web3, enter the “Gate Wallet Touch” module.
Connect the Card:
- Place the card near the phone’s NFC area to complete the connection.
- Once connected, you can manage assets, transfer funds, and interact with DApps using the card.
4. Recovery Phrase Instructions
The recovery phrase is the only credential to restore your wallet. Please keep it safe.
Backup:
- The App will generate a recovery phrase during activation.
- Write it down on the provided recovery phrase sheet and store it securely.
- It is recommended to make two copies and store them in different locations.
Safe Storage:
- Never store the recovery phrase on internet-connected devices (e.g., phone, computer, or cloud services).
- Do not photograph, screenshot, or share the phrase with anyone.
Usage:
- If the Gate Wallet Touch card is lost or damaged, you can restore assets using the recovery phrase on the Gate App or any wallet that supports recovery phrases.
Loss Consequence:
- If both the recovery phrase and the card are lost, assets cannot be recovered. Please backup carefully.
5. Security Precautions
5.1 Device Safety
- Avoid disassembling or modifying the Gate Wallet Touch card to prevent damage or security vulnerabilities.
- Avoid exposing the card to extreme temperatures, humidity, strong electromagnetic fields, or hazardous environments.
- Use the RFID-blocking sleeve to prevent unauthorized NFC reading.
5.2 Recovery Phrase Security
- Keep the recovery phrase safe and private, away from internet-connected devices.
- Never share your recovery phrase with anyone, including Gate support. Official support will never ask for it.
- Keep the card and recovery phrase out of reach of children.
5.3 Usage Safety
- Always download the App or get support from the official Gate website ( https://www.gate.com/web3 ).
- Set a strong card password and change it regularly. Avoid simple numbers like your birthday.
- In case of loss or suspected theft, freeze the wallet immediately via the Gate App and contact support (support@gate.io).
6. Important Notes
6.1 Asset Security is User’s Responsibility
- Gate Wallet Touch is a non-custodial hardware wallet. Users are solely responsible for asset management.
- Carefully protect your card and recovery phrases during activation and usage.
6.2 Usage Notice
- Activation requires the Gate App. Please operate in a secure network environment.
- Recovery limitation: If both the recovery phrase and the card are lost, assets cannot be recovered. Backup is essential.
6.3 Disclaimer
- Gate is not responsible for asset losses due to users not following security guidelines (e.g., recovery phrase leakage, card loss).
- Regularly check Gate official announcements for the latest security tips and feature updates.
7. FAQ
7.1 How to activate Gate Wallet Touch?
- Download the Gate App, log in, go to the “Wallet” module, click “Add Hardware Wallet,” place the card near the NFC area, and follow the prompts to set a card password and backup the recovery phrase.
7.2 What if the card is lost?
- Lock the card via Google verification. Once locked, the card needs to be unlocked before the next use.
- Apply for card reset via Google verification. After a successful reset, the card’s recovery phrase and data will be cleared. Please ensure you have a backup before resetting.
- Use the backup recovery phrase to restore assets on the Gate App or other compatible wallets.
7.3 Which chains does Gate Wallet Touch support?
- Supports Ethereum, Bitcoin, Arbitrum, BNB Smart Chain, Base, Abstract, and more. Check the Gate App for the full list.
7.4 How to make transactions with Gate Wallet Touch?
- After connecting the card, use the “Transfer” or “DApp” functions in the Gate App and confirm the transaction by tapping the card.
7.5 Does the card require charging?
- No, Gate Wallet Touch uses NFC technology and does not require a battery or charging.
8. Contact Us
If you have any questions, please contact Gate official support:
- Email: support@gate.io
- Community: Follow Gate on Twitter and Telegram for updates.
