The Ritz-Carlton Yacht Collection Names SVP, Customer Experience

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The Ritz-Carlton Yacht Collection has appointed Tim Klauda as Senior Vice President of Customer Experience, a new role effective immediately. Klauda will be responsible for enhancing the guest experience across the fleet and all touchpoints, ensuring alignment with The Ritz-Carlton’s core values. He brings extensive leadership experience from Royal Caribbean, McDonald’s, and Disney, among others.

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