Zhuanzhuan is really disgusting.

I bought a spare phone from there and never used it. After a month, I decided to send it back to sell.
Bought for 5500, online appraisal was 5200, so I just sent it over.
But after the inspection, it showed 3850.
I was so angry that I immediately requested a return, I wasn't going to sell it anymore.
Customer service immediately called and said they could "help me apply for a little more."
I asked her why there was such a big difference between the initial and final price, and she said it was "the description didn't match the actual item."
I told her, do you even know if I bought this from you guys? I haven't used it at all. Isn't this just shady inspection?
She said after applying with her supervisor, they could raise it to 4350.
Basically, they’re gambling on whether the customer is too bothered or in a hurry to sell, and then pushing the price down, right? She hesitated, and I hung up directly.
I remember they were exposed by CCTV once. Although it’s just a business that profits from the price difference, their attitude is just too ugly.