Qianwen 6-day AI order volume exceeds 120 million orders, and users have said "Qianwen help me" 4.1 billion times in 6 days.

On February 12th, Qianwen released data from the first wave of its “Spring Festival 3 Billion Free Orders” campaign. Over the past six days, users have collectively said “Qianwen, help me” 4.1 billion times, with AI completing over 120 million orders. Qianwen has achieved the world’s first large-scale real-world task execution and commercialization validation of AI Agents.

In County Areas:

Nearly Half of AI Orders Come from County Towns

According to Qianwen data, over the past six days, users nationwide have placed AI orders for more than 1,000 tons of eggs, over 2,300 fitness equipment items, and more than 1,500 books—buying groceries through voice commands instead of manual effort. The Spring Festival return migration has boosted AI consumption in county areas, with nearly half of AI orders originating from county towns.

Analysts believe that the recent Spring Festival free order promotion launched by the Qianwen app is releasing strong consumer momentum in county markets, bringing tangible growth benefits to offline small and medium-sized merchants. Mr. Ye, owner of the “Fruit Princess” fruit shop in Qingcheng District, Qingyuan, reported a fivefold increase in weekend takeaway orders, vividly illustrating the activation of new local consumption scenarios.

By leveraging free order benefits to lower consumption barriers, Qianwen uses AI convenient interaction to connect online traffic with offline stores, rapidly implementing in county and urban sinking scenarios. This approach precisely targets high-frequency needs such as fresh produce, fruits, and instant retail. Mr. Ye revealed that orders for seasonal fruits like cherries and strawberries have surged, demonstrating the platform’s effectiveness in stimulating consumption and confirming the strong demand for convenient and quality consumption in county markets.

Compared to urban commercial districts, merchants in county markets rely more on local traffic and need low-cost customer acquisition channels. Qianwen uses inclusive free orders as a link, enabling small shops to quickly adopt digitalization without complex operations, effectively activating immediate community-based consumption.

This is not just a holiday promotion but a pragmatic exploration of AI application sinking into county areas. Qianwen’s lightweight, highly inclusive scenario approach addresses the digital consumption shortfalls in counties, injecting vitality into the local real economy. It also provides a replicable model for AI technology serving sinking markets and empowering small and medium-sized businesses.

Guangzhou Old Neighborhoods:

Qianwen Brings Real Help

Mr. Pan, an elderly resident in Guangzhou’s Liwan District, over seventy years old, said he started using Qianwen because his son told him about a free order card. Initially, he was quite resistant to AI products, worried they would be difficult to use, but after installing it, he was able to use this “trendy product” flexibly in less than a minute.

“Now, as seniors, our legs and feet aren’t very convenient, and going downstairs is hard. But through Qianwen, whether I want to buy mineral water or vegetables and fruits, it immediately arranges for delivery.” Mr. Pan pointed to a large pile of heavy mineral water and fruits at home and said, “It can be delivered in half an hour, very convenient!” He summarized his view of Qianwen: “Qianwen really helps seniors!”

In fact, Mr. Pan’s story is not an isolated case. According to the latest statistics released by Qianwen, thanks to the convenience of “one-sentence ordering,” as of the report, up to 1.56 million elderly users over 60 have experienced and successfully placed AI shopping orders for the first time.

This means that Qianwen is not just an app; it is more like a bridge connecting the AI era with the senior population, allowing the warmth and convenience of technology to truly benefit the elderly who need care, enabling them to enjoy the benefits of smart living easily.

Hundreds of Millions of Users

First Time Experiencing How AI Changes Daily Life

Since the launch of the “Spring Festival 3 Billion Free Orders” campaign on February 6th, which has been a huge success, users on social media have been sharing their first AI order, such as “My first AI milk tea,” and for six consecutive days, it topped the Apple App Store free charts…

Behind Qianwen’s popularity is the dual-driven power of Alibaba’s AI technology and ecosystem: on one side, Alibaba’s full-stack AI capabilities, including self-developed chips (PingTouGe), leading cloud services in Asia-Pacific (Alibaba Cloud), and the globally leading open-source model Qianwen, form a solid technical foundation; on the other side, Alibaba’s extensive supply and fulfillment capabilities accumulated through e-commerce, flash sales, travel, and hospitality, rapidly evolving into an AI-callable and deliverable “clothing, food, housing, transportation, entertainment” service network. This also highlights Alibaba’s AI strategy: technology should not only pursue the stars and the sea but also nurture everyday life.

From the “主动搜索” (proactive search) of the PC era, to the “猜你喜欢” (You Might Like) of the mobile internet era, and now to the AI era’s “Help me buy” with a single sentence, hundreds of millions of users are creating a new way of AI shopping and living this Spring Festival, marking the beginning of the AI lifestyle in 2026.

This is not only Qianwen’s breakout moment but also the first time hundreds of millions of users have directly felt how “AI is changing daily life,” signaling a watershed in user habits. “Qianwen, help me” is gradually becoming a user habit in the AI era.