President Waller speaks on Federal Reserve's AI operations

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Federal Reserve Board Governor Michelle Bowman outlined a coordinated systemic strategy to integrate artificial intelligence to enhance operational efficiency and decision-making. She emphasized at a technology conference that AI deployment will proceed through three key channels: providing all employees with universal internal AI tools for tasks such as document summarization; equipping developers with coding assistants to accelerate software development and testing; and embedding AI functionalities directly into existing business workflows for functions like legal and risk management. Bowman stressed that this “business-led, AI-empowered” approach, combined with mandatory employee training and performance evaluations, aims to build lasting institutional capabilities while managing risks such as data security and model bias. She views AI as a practical tool rather than a novelty, comparing its application to the transformative impact of ATMs on banking—shifting human effort toward higher-value work.

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