How to Link or Change Your Email Address on Gate ｜ Gate BS

Applicable Instructions

This article applies to: Gate Web
Before you begin: Make sure you have registered a Gate account and can receive both SMS and email verification codes.
Estimated time: 3 minutes

Objective

This guide will walk you through how to bind or change your email address on Gate Web.

Email Binding

Step 1: Go to the Email Settings Page

1. Log in to your Gate account.
2. Click on your profile icon in the upper right corner of the page.
3. From the dropdown menu, select Security.
4. Under Basic Security Items, find Email Verification and click Turn On.

Step 2: Complete Email Binding

1. On the binding page, enter the following information in order:
   • The email address you want to bind
   • The email verification code
   • The SMS verification code
2. After confirming all information is correct, click Confirm.

Change Email (Original Email Still Accessible)

1. Log in to Gate Web.
2. Click your profile icon in the upper right corner > Security > Email Verification > Change.
3. Follow the on-screen instructions to complete the new email binding process.

Important Notes

• Once your email is bound, it will be used to receive account security notifications and important operation verification codes.
• When changing your email, make sure your new email can receive verification codes normally.
• When resetting your email, please ensure the information you provide is accurate and valid to facilitate a smooth review process.
• To keep your account secure, we recommend updating your binding information regularly and ensuring your email remains active.

Frequently Asked Questions

Q1: What should I do if I don't receive the email verification code?

A: Please check your spam or junk mail folder, or try using a different email address. If the issue persists, contact customer support for assistance.

Q2: Can one email be linked to multiple Gate accounts?

A: No. Each email can only be linked to one Gate account to ensure account security.

Q3: How long does it take to change my email?

A: If your original email is still accessible, the change can be completed instantly.

Q4: How long does it take to reset my email?

A: Security reset reviews are usually completed within 24 hours. The result will be sent to your new email address, so please check your inbox.